Report A Claim

What You Need to Know

You can report a claim to us via telephone, fax or email. Please be sure to send us all relevant information about the incident in your loss. This will save time and ensure your claim is processed promptly and accurately. 

Here is the information we need:

  • Name
  • Address
  • Circumstance of the incident
  • Date and time of the incident
  • List of damages
  • Any other relevant information

Remember to include:

  • Your preferred means of communication for contact and follow-up (phone, fax, email)
  • Your daytime telephone number
  • Your home telephone number
  • The email address you want us to use

Send us an email or call us at: 250-564-4434

If you have a question regarding your coverage or how the claim will be handled, please call our office during regular business hours.